What it is
A hands-on Windows Server and Active Directory lab built in Proxmox, covering users, groups, OUs, shared folders, mapped drives, Group Policy, password policies, delegated admin, and support-style documentation.
Skills practiced
Windows Server, Active Directory, Group Policy, Proxmox, Windows 11 client, user management, shared folders, help desk documentation
Demonstrates
Shows hands-on identity and Windows support practice in a controlled lab environment.
ProxmoxWindows ServerAD DS
What it is
A beginner-friendly Microsoft 365 admin lab covering onboarding, offboarding, MFA, Conditional Access, Entra ID, suspicious sign-in investigation, and basic Intune/device compliance practice.
Skills practiced
Microsoft 365 Admin Center, Entra ID, MFA, Conditional Access, Identity Protection, Intune basics, user lifecycle management
Demonstrates
Shows practical cloud admin, account security, and user lifecycle support workflows.
Microsoft 365CloudIdentity
What it is
A hands-on Cisco Packet Tracer lab series focused on designing, configuring, and troubleshooting small business network environments, including VLANs, routing, switching, ACLs, and expanded topology practice.
Skills practiced
Cisco Packet Tracer, VLANs, routing, switching, ACLs, subnetting, troubleshooting, small business networks
Demonstrates
Shows small business network design, configuration, and troubleshooting practice.
Packet TracerNetworkingVLANs
What it is
A practical IT support documentation lab with realistic troubleshooting tickets, including printer errors, projector display issues, Active Directory password support, BIOS time/date reset, and Wi-Fi connected but no internet scenarios.
Skills practiced
Ticket documentation, troubleshooting workflow, printers, projectors, Active Directory support, Wi-Fi troubleshooting, user communication
Demonstrates
Shows support-style documentation, user communication, and repeatable troubleshooting process.
Help DeskWindowsTroubleshooting